At Al-Nafia Food Company, it is important for us that the product reaches our customer according to our high standards
As a team, we are pleased to assist you and manage all your requests for product exchange.
We would like to draw your attention that according to the company's policy and due to the nature and sensitivity of our product, we never return products and replace products in the event:
1- An error occurred by the work team in the receipt of a product different from the product in the receipt:
In this case, contact the delivery email with the order invoice attached, and we will contact you as soon as possible and set an appointment to receive the new order within a period not exceeding 24 hours.
- In the event of canceling the order, the value of the order will need to be returned from 5 to 15 days, knowing that the cancellation of the order is within an hour of its confirmation only.
